Consultants Sample Programme
This workshop is designed to support hospital doctors by improving team leadership, problem solving and communication skills. There will be a clear focus on developing excellent professional behaviours, including practical exercises to manage personal performance in business meetings. Participants will be able to review their team goals and learning styles and thus enhance patients' experiences and outcomes.
Outputs & Outcomes
There is clearly a need to agree desired outputs from this event, and to indicate methods for measuring these. Improvements might include:
- An innovative approach to patient care
- Medical leadership skills
- Personal development and team-working
By working together through this development process, delegates will apply their skills and knowledge to improve the "corporate health" of the hospital.
Outcomes may include:
- Active input into decision making processes
- Practical implementation of innovative ideas
- High levels of patient satisfaction
- Opportunities to influence other stakeholders
- Communication and emotional intelligence
- Effective team leadership
Course Director
Kate Harmond is an independent healthcare consultant and facilitator for clinical leadership and systems improvement in the UK and overseas. She works with the NHS, universities and governments to engage clinicians in management and develop leadership capacity. She was the first Clinical Director in the NHS Modernisation Agency, where she designed and delivered national programmes to improve patient care.
Sample Programme
09.00 Registration & Coffee
09.30 Introduction to the course
09.45 Being a consultant
This will include a disussion of personal goals, attitudes and beliefs about the consultant role.
At the end of this session, delegates will have:
- Reviewed motivational processes
- Shared comon and personal 'drivers'
- Discussed the impact of positive role models
10.15 Leading through turbulence
Participants will explore the specific responsibilities of the consultant role, with a strong focus on the patient experience.
At the end of this session, delegates will have:
- Demonstrated leadership abilities
- Considered inter-professional perspectives and challenges
- Discussed the consultant's responsibilities in crisis resolution
11.00 Coffee
11.20 Medical leadership saves lives
Presentation and discussion on the challenges of leadership and management, with specific examples of improving patient care and safety
During this session, delegates will:
- Explore leadership and management competencies
- Discuss the American 5 million lives programme
- Consider the benefits of the care pathway approach
12.10 Personal Leadership Styles
A review of different approaches to leadership and learning, and the impact of decision making. Participants will:
- Analyse personal leadership strengths
- Discuss preferred learning styles
- Demonstrate different approaches to task management
13.00 Lunch
13.45 Medical leadership in action
Delegates will simulate a Hospital Board meeting. Participants will present oral submissions for decision by the Board. Observers will note behaviours and communication skills, and feed back.
At the end of the session, participants will have:
- Experienced the structure and format of a Board
- Practised presenting a business case
- Discussed the decision making process in the hospital
14.30 Stakeholder Analysis
Participants will consider the wider community influences.
By the end of this session, delegates will have:
- Mapped local stakeholder organisations and individuals
- Reviewed personal and professional networks
- Understanding of complex and conflicting interests
15.00 Tea
15.15 Polarity Management
Participants will work through a series of 'sticky issues'.
By the end of the session, delegates will have:
- Experienced different perspectives in challenging situations
- Practised techniques for making a convincing business case
- Achieved 'win-win' outcomes
16.00 Interviews for Doctors
An experiential workshop